Magical Help Desk
A division of Intramersive
An Epic adventure like no other...Tech Support.
Magical Help Desk, a zoom 1 to 1 LARP for everyone who had ever had to call customer service.
Engineering
Relationship Manager / Carly Dwyer
High Necromancer - Bio Mechanics / Jasmine Kimieye Graham
Oracle DBA - R&D Research and Divination / J. Frank Beane
Chaos Magician - Dev Ops / Mike Schondek
Security /Public Relations
Head Glamour Technician & High Dragon Tamer - G&C Division / Kristin Harris
Customers
Princess Belinda Migdalah / Arielle Kaplan
Kamira /Catherine Benjamin
Wendell / Garret Renolds
Necromancy
As Tier 1 you will support customers by triaging startup (restriction), shut down (exorcism) and environmental interference (hauntings). Your training will help you isolate issues to get our Revenants up and shambling! Happy Helping, and remember Reduce, Reuse, & Reanimate!
Wand
Wands can be fickle magical aides, but many of our magic users depend on this arcane item to enhance their magical abilities. We also have a fair amount of our on-the-ground security personnel trained in using wands to control magical breaches and encroachments, who may not be 100% comfortable troubleshooting on their own.
Crystal Ball
Tier 1 Support Call for Wand Ver. 1
A veteran member of our Magical Defense Force has been having issues troubleshooting their Crystal Ball. Our Seers need to have all of their magical implements functioning at full capacity in order to aid the Magical Defense Force in inter-dimensional relations, security, and surveillance! Usually, if it comes down to an issue with an oracle item, an aura ritual may be required.
Tier 1 Support Call for Wand Ver. 2
Not every Crystal Ball user is trained and sanctioned and sometimes there are unintended consequences.
D.R.A.G.O.N.500 Wireless
Home Security System
One of our premier D.R.A.G.O.N. 500 Wireless Home Security System Customers is having an issue with the security system entering immediate kill mode before issuing the usual pre-programmed disabling/warning signal.